Privacy Policy

At VAMANJI EKKA Booking Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address (if provided)
• Profile Photo (optional)
• Pickup and Drop Locations
• Booking History
• Payment Information (processed securely through payment providers)
• Device Information
• Location Information (with your permission)

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Process ride bookings.
• Provide customer support.
• Improve our services.
• Send booking updates and notifications.
• Prevent fraud and ensure security.
• Comply with legal obligations.

3. Location Information

Our application requires access to your device location to:

• Locate nearby EKKA drivers.
• Calculate pickup and destination routes.
• Provide accurate fare estimates.
• Improve booking experience.

Location access is requested only after your permission and can be managed through your device settings.

4. Information Sharing

We do not sell your personal information.

Your information may be shared only with:

• Assigned EKKA drivers for ride completion.
• Payment service providers.
• Government authorities when legally required.
• Technology partners who help operate our services.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may have the right to:

• Access your personal information.
• Update inaccurate information.
• Request deletion of your account.
• Withdraw permissions such as location access.
• Contact us regarding your privacy concerns.

8. Children's Privacy

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

9. Third-Party Services

Our application may use third-party services such as maps, payment gateways, analytics, or notification providers. These services have their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

VAMANJI EKKA Booking Service